Privacy Policy for Quick Auto Services
At Quick Auto Services, we value the privacy of our customers and franchise partners. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
- Personal Information: When you visit our website, register for services, or contact us, we may collect personal information such as your name, address, phone number, email address, and payment details.
- Service Data: For two-wheeler servicing and franchise inquiries, we may collect additional information related to your vehicle, service history, and preferences.
- Franchise Information: If you express interest in becoming a franchisee, we may collect details related to your business, financials, and location preferences.
- Technical Information: We may automatically collect data related to your browsing activities on our website, including your IP address, browser type, and cookies.
2. How We Use Your Information
- Service Provision: We use your personal information to provide and manage our two-wheeler servicing and franchise opportunities, including scheduling appointments, processing payments, and providing customer support.
- Franchise Applications: Information provided by potential franchisees is used to assess suitability, provide relevant information, and communicate throughout the application process.
- Marketing Communications: With your consent, we may use your contact information to send you updates about our services, promotions, and offers. You can opt-out of these communications at any time.
- Website Improvement: We analyze the technical data we collect to improve our website, enhance user experience, and troubleshoot any issues.
3. Sharing Your Information
- Third-Party Services: We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, IT service providers). These parties are bound by confidentiality agreements.
- Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Quick Auto Services, our customers, or others.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security audits.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather information about website traffic and usage patterns. You can manage your cookie preferences through your browser settings.
6. Your Rights
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if necessary.
- Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
7. Refunds and Cancellations
Please refer to our Refunds and Cancellations policy for details on how refunds are processed, including the number of days (5-7 working days) required to credit the amount to your bank account.
8. Pricing and Shipping Policy
For details on our pricing (ranging from Rs. 15,000 to Rs. 20,000, and Rs. 20,000 plus GST for transportation) and shipping timelines (both minimum and maximum), please review our Shipping Policy page.
9. Terms and Conditions
By accessing or using our website and services, you agree to comply with the following terms and conditions:
- Eligibility: Our services are intended for individuals and businesses in India. By using our services, you confirm that you are legally capable of entering into binding contracts.
- Service Use: You agree to use our services solely for lawful purposes and in compliance with all applicable laws and regulations.
- Payments: All payments for services must be made promptly. Failure to do so may result in service interruption or termination.
- Modifications: We reserve the right to modify or discontinue our services, pricing, or policies at any time without prior notice.
- Liability: Quick Auto Services will not be liable for any direct, indirect, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or business opportunities.
- Governing Law: These terms and conditions are governed by the laws of India, and any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Palghar, Maharashtra, India.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Quick Auto Services
Phone: +91 7303273434
Address: Anant Spaces, 2nd Floor, Near East-West Flyover, Virar West, Palghar 401303, India
We are committed to protecting your privacy and ensuring that your experience with Quick Auto Services is safe and secure.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.